Recent Posts

Taking the Time to Say Thanks...

11/20/2017 (Permalink)

Well, it’s that time of year again to reflect on what we are thankful for! As Thanksgiving approaches, we at SERVPRO of Northeast Cincinnati would really like to take this time to thank our dedicated employees and trusting customers.

Dedicated Employees

We are very thankful for our dedicated employees. Our office staff and the water and fire crews put in long hours day after day. They are willing to put themselves in messy situations in order to help families and businesses get their lives back in order. They are eager to learn new processes so that we can continue improving on our services to our customers. We are very appreciative of their continual efforts.

Trusting Customers

We are thankful for our customers. We appreciate the confidence that our customers place in us to help them through their difficult times. From homeowners, to business owners, to agents and adjusters, we appreciate their trust in us to handle the job right.

During the hectic, chaotic times when disaster events are occurring, it is difficult to take the time to give thanks. So for this Thanksgiving season, we want to be sure that our employees and customers know that we appreciate them!

Happy Thanksgiving from SERVPRO of Northeast Cincinnati!!

Spread Cheer With Kindness This Holiday Season!

11/13/2017 (Permalink)

The holiday season means time spent with family, enjoying meals together, exchanging gifts, and other family traditions. But the holiday season is also the perfect time to remember the less fortunate and incorporate giving back into your family holiday traditions.

There are many creative ways to give back. And not all acts necessarily involve a large monetary commitment. Here are several great suggestions:

  • Leave a note of cheer on someone’s windshield.
  • Give a complement each day leading up to the holiday.
  • Pay for the order of the person behind you in the drive-thru line.
  • Bake cookies and bring them to a nursing home or the fire department.
  • Offer time at a local animal shelter to walk dogs or simply spend time with them.
  • Purchase a few $5 or $10 gift cards and give them to those that you interact with often like the mailman or a cashier.
  • Anonymously pay someone’s layaway.
  • Donate the spare change in your car to the Salvation Army on your way into the store.

Even the smallest acts of kindness can have an impact. They can brighten the recipient’s day as well as your own and anyone who witnesses the act. They can have a ripple effect, inspiring others to give as well. These are just a few ideas of ways to spread kindness and joy to others during the holiday season. What can you add to this list?

SERVPRO of Northeast Cincinnati wishes you a joyous holiday season of giving!

A Finished Basement is Not for Me! Here's why...

11/6/2017 (Permalink)

From the perspective of Cassie Kohrs – Administrative Assistant, SERVPRO of Northeast Cincinnati

When you think of buying a new home what do you envision? When I was younger I dreamed of the perfect basement where I could host parties and my future kids could play. I wanted to be able to walk out of my basement and right into my backyard. What I didn’t think of though, are the disasters that can happen that may make my picturesque home an expensive project to fix! As an administrative assistant at SERVPRO of Northeast Cincinnati, answering customer calls day after day, I have learned a few things! While I don’t own a home yet, I definitely hope to in the future. That is why I am thankful to this industry for teaching me what to look out for when I finally get to buy that dream home.

One of the very first things I noticed when I started working for SERVPRO of Northeast Cincinnati is a trend of storm damage to basements. When Cincinnati gets hit with heavy storms the most common place we clean up is the basement. We see damage all the time from sump pump failures, sewage backups, water flooding in from window wells, and underneath doors. Many times these basements are finished and we have to tear out carpet, padding, and drywall. These are often expensive to clean up and then put back together and in some cases the damage isn’t even covered by insurance. It didn’t take long for me to become disillusioned from that perfect finished basement! That however, doesn’t mean that this has to become wasted space.

Basements, even if unfinished can be a great place for many things. For instance, a basement makes the perfect laundry room. Growing up I didn’t have a finished basement but my dad built a great table that made the ideal work bench for folding laundry. A work bench like this could also be perfect as a crafting or tool table. Unfinished basement space can also be utilized as storage. But I have learned to make sure that items stored on the ground should always be in a deep plastic container so that, in the unfortunate event of a flood, the stored items are safer from water. Another good idea is to store the contents on racks that are at least a foot or two off the ground. And as an extra precaution, I would advise placing these in waterproof containers as well to help prevent water damage. This is especially essential if you are storing important papers, or family photos.

I personally am not disappointed that I won’t have a big fancy finished basement someday. I am perfectly happy to adjust that part of my future home. (It just means that I get to claim that as my crafting room!) I also don’t want to discourage others from having a finished basement. These are very nice spaces if you are willing to risk the possibility of flooding. However, I will say that if you have a finished basement or are interested in having one in the future, talk with your insurance company and find out what kind of coverage you have and what coverage is available. Also, make sure that you are prepared for this situation by keeping the SERVPRO of Northeast Cincinnati phone number handy. I am here to answer your call and we are always ready to help!

(513) 530-9688

Thank You Veterans...We Appreciate Your Service

11/2/2017 (Permalink)

SERVPRO of Northeast Cincinnati would like to take this opportunity to thank our American Veterans!

Veterans Day, November 11th, is a special day set aside to honor American veterans, both living and dead, who have devoted themselves to serve our great country. This day is dedicated to showing our American veterans that we appreciate the sacrifices they have made to preserve the freedom of our country.

Veterans Day is a federal holiday and some Americans will even benefit with time off work or school. As we enjoy this break from the daily grind, we should definitely make an effort to thank veterans and show our appreciation for the sacrifices they have made.

How about sending a note or a card to a veteran either in the hospital or living in a retirement home? A brief, in person visit would be even better! Asking a veteran about his service and just listening to his story is a great way to show appreciation. Attending a Veterans Day event, proudly flying the American flag and donating to a veterans organization are also all ways to show appreciation.

So this year, be sure to remember and appreciate those who have sacrificed to provide our freedom! Find a way to thank a veteran!

Safety Tips to Help Avoid Kitchen Fires

10/31/2017 (Permalink)

According to the National Fire Protection Association, cooking fires are the number one cause of home fires and the leading cause of kitchen fires is unattended cooking!

The American Red Cross offers many helpful suggestions to help avoid fires in the kitchen.

  • Never leave cooking food unattended.
  • Use a timer to remember that the stove or oven is on.
  • Don’t wear loose clothing or sleeves while cooking.
  • Keep children away from the cooking area.
  • Keep flammable items away from the stove or oven.
  • Clean cooking surfaces on a regular basis to avoid the buildup of grease.
  • Have a fire extinguisher on hand and understand how to use it properly.
  • Make it a routine to check the kitchen before leaving the home or going to bed each night to ensure that the stove and oven is turned off.
  • Install working smoke alarms near the kitchen and on each floor of the home, near bedrooms.
  • Replace smoke alarm batteries regularly so that they are always in good working order.

SERVPRO of Northeast Cincinnati is locally owned and operated so we are ready and able to respond quickly to any fire damage emergency. If you find yourself in any fire damage situation, give us a call! (513) 530-9688

Simple Fire Safety Tips to Follow this Halloween

10/23/2017 (Permalink)

Creative costumes, pumpkin carving, and spooky decorations all make Halloween fun for the kids. But what could spoil a good time more than a fire accident?!

NFPA.org provides a few simple fire safety tips to help keep the kids out of fire danger on Halloween.

  • Keep costumes flame-resistant or flame-retardant. And for home-made costumes, choose materials that will not easily ignite.
  • Many fall themed decorations, like cornstalks and dried flowers are highly flammable. Always keep them away from open flames.
  • Use a battery operated light inside of carved pumpkins instead of a real candle.
  • Keep pathways and exits clear of decorations so that nothing is blocking escape routes.
  • Stress to the kids the importance of staying away from open flames.
  • Review and practice with the kids how to stop, drop, and roll just in case their clothing would catch on fire.

SERVPRO of Northeast Cincinnati wishes you a very happy and SAFE Halloween!

After the Flood...Can the Carpet Be Saved?

10/16/2017 (Permalink)

When a homeowner is faced with a water damage situation in his home, he often wonders if the carpet and padding can be saved. When SERVPRO of Northeast Cincinnati is called for water restoration services, there are factors that the water technicians consider to help determine if the carpet and padding is salvageable.

Upon arriving to the site, the technicians will identify the category and classification of the water damage to ensure that the property is restored following industry guidelines. The level of contamination of the water helps determine whether or not the carpeting and padding can be saved.

There are three categories or classifications for floodwaters: Category 1, Category 2, and Category 3.

Category 1 is considered to be clean, non-contaminated water. It may come from overflowing tubs, leaky faucets, or broken pipes. In most instances of category 1 floodwater, the carpets and padding can be dried and restored.

Category 2 floodwater is classified as gray water. It is considered dirty water and it may result from malfunctioning washing machines or dishwashers for example. If the carpet has been wet for less than 48 hours, it can sometimes be restored. However, for category 2 floodwater, the padding is usually replaced.

Category 3 floodwater or black water is considered hazardous because it contains dangerous contaminants. Black water can come from instances like sewage backups and toilet overflows. In cases of black water floods, the carpeting and padding should be removed, disposed of and replaced.

The SERVPRO of Northeast Cincinnati technicians are experts in water restoration. They have the knowledge and expertise to inspect any situation and make professional decisions as to the appropriate restoration process to use.

If you are facing water damage in your home, call us today! (513)530-9688!

Natural vs Man-Made Flooding

10/9/2017 (Permalink)

According to inhabitat.com, there are two types of flooding, natural flooding and man-made flooding. Natural flooding occurs as a result of weather. Heavy rains, flash floods and snow melts are all examples of natural occurrences that can cause water damage. Man-made flooding results due to the malfunction of a man-made object. Burst pipes, plumbing issues and faulty water heaters are examples of times when man-made flooding can occur and cause water damage.

There are ways to prepare for and help lessen the risk for flooding. For natural disasters, it is important to have a plan in place to communicate with family, especially if evacuation is necessary. Putting together an emergency kit is also a good idea. If possible, preventing water from entering the building at all is always best. Waterproofing basements and sealing walls are both methods that can help keep the water out. For man-made disasters, first of all it is important to check the home insurance policy. Flood detection equipment can be installed to detect water and stop it from flowing into the home. Pipes, water heaters, plumbing, foundations, and drainage systems should all be checked routinely to ensure that they are functioning properly.

Of course, not all flooding can be foreseen and prevented and it can happen when least expected. SERVPRO of Northeast Cincinnati is available 24 hours a day and can respond immediately to a water damage situation. Our highly trained water technicians have the training, expertise, and advanced equipment to restore the property back to preloss condition. So if you have water damage and need help, call us today! (513) 530-9688.

Mold Comes in Many Colors!

10/2/2017 (Permalink)

When many people think of mold, they think of it as being black in color. But mold actually comes in a variety of different colors including white, green, yellow and even pink!

White Mold

While many fear that black mold is toxic, white mold does not usually cause the same concerns. It can be found on about any type of surface. Attics, basement walls and exposed dirt in crawlspaces are all common areas where white mold can be found. It also can appear on food as it is going bad.

Green Mold

Green mold is very common and prefers cool to moderate environments. Due to this, it is commonly found on rotting refrigerated foods and breads.

Yellow Mold

Yellow mold can be very bright in color and is usually easy to spot. According to moldguide.net, this variety of mold can be dangerous. It should not be touched or inhaled and it should be removed as soon as possible.

Pink Mold

Pink mold often develops on shower floors and the bottom of shower curtains because it thrives in moisture-rich environments. It is difficult to completely prevent pink mold in the bathroom and usually requires continual maintenance to control the issue.

Although mold comes in a variety of colors, all thrive in similar, moist environments. To control or prevent mold, be sure to ventilate damp areas and monitor pipes and other areas susceptible to leaking! If you suspect a mold issue at your property, call SERVPRO of Northeast Cincinnati. We are experts in mold testing and remediation!

(513) 530-9688

Water Damage in Lockland, Ohio Caused by Broken Toilet Supply Line

9/25/2017 (Permalink)

This home in Lockland, Ohio was affected by water damage when a water line to the toilet broke. As a result, the bathroom, dining room, basement, and crawlspace were all damaged and needed water extraction and remediation.

For this particular project, the SERVPRO of Northeast Cincinnati water crews first removed the wet, non-salvageable carpet and padding, ceramic tile flooring, baseboards, and insulation. They extracted water from the hard surface floors and drilled holes in the lower portion of the drywall to allow for wall cavity drying. This water damage situation required the drying equipment to be set up and monitored for several days. The water crews set up multiple air movers and dehumidifiers in the home. All debris was packed and hauled away. The crews continued to monitor the drying equipment and once the area was completely dry, they removed the equipment. The home is now dry and ready for structural repairs.