What our Customers say...


The SERVPRO staff was very helpful through this cleaning process. They did a good job! Thank you!

The employees were prompt and courteous. I was confident that they knew what they were doing and I am satisfied with the end result.

I am completely satisfied with everything. They were very nice, they knew what they were doing and the job was done right.

I give SERVPRO all 10's for their service. The whole team that worked at my home was very respectful and courteous.

The SERVPRO crew of Janet, Sarah, and Ana was courteous and efficient. Thanks for a job well done!

I was very impressed by James. He did a terrific job and was very nice. I would definitely use SERVPRO again in the future if needed.

I was happy with SERVPRO and would recommend them. Ron and Alex were nice and did a good job at my home. They were very helpful.

Angelo and Tim were great. They were on time and very polite. They did a great job and I was very happy with the results.

I am totally satisfied with the job done by SERVPRO and I would definitely call them again if I ever need to. They were very professional and got the job done right!

I was very satisfied with the service of the SERVPRO crews, especially the clean up crews. The guys that came out to do the clean up were great!

I am so grateful for the service I received. Ron and Alex were very professional. They had great communication throughout the whole process. I am mostly thankful for their flexibility while my mother in-law was sick in the hospital. I am extremely thankful to Ron and Alex as well as the management team for the services provided.

I was very satisfied with the work done at my home. Angelo was very nice and personal and he did a great job!

The SERVPRO staff was very helpful during the process. I was very impressed with the work they did and would definitely recommend them!

The only recommendations I would make is to hire more guys like James. He did a great job and I was very satisfied with the work!

The SERVPRO technicians arrived great. They did a super job and were very courteous the whole time.

I was impressed with SERVPRO and the crew members. Angelo was very nice and personal. He was very attentive to my concerns.

Overall, I am satisfied with the work done by SERVPRO. I worked with Angelo and I found him to be courteous, professional and very friendly.

Everything was great working with SERVPRO! There is nothing I could even recommend for them to improve their performance. I was very happy with the work they did for me.

I am very pleased with the work done by the SERVPRO crews. They responded after hours and very quickly. I was concerned about getting everything back in order and they did a great job.

SERVPRO was great during this process. They responded very quickly and the job was done in a timely manner. I was very happy with the work.

Good job by James with the carpet cleaning! I am very happy with the results. He was on time and very polite!

I want to thank Janet and her team for doing such a great job with the cleaning. They were very polite and helpful through the whole process and I really appreciate that!

We were pleased with the SERVPRO crew that helped us. They did a really good job and we would use them again.

I was impressed by Ron and Alex and the work performed at my home. They did a great job and I am very happy with the work!

SERVPRO of Northeast Cincinnati doesn't need to change a thing to improve their performance. Everything went very smoothly and quickly!

Mike and Jamey were great to work with. They explained the process and were very professional and polite. I am very satisfied with their services.

I give SERVPRO of Northeast Cincinnati all 10s for their services! The entire staff was very professional and polite, they responded quickly and the office is now back to normal!

SERVPRO did a fantastic job for us! I was very impressed with the speed of service and Jason was great to work with!

Our insurance company has been a nightmare to work with but Angelo at SERVPRO and his crew have been excellent. If I could give them a great referral, I would say that they are just top-notch. They are informative and just a hell of a crew. They’ve made this much easier to deal with.

Everything looks great, and most importantly, the tenant is very happy. I really want to thank the crews for all of their hard work!

James did a great job! He was early, called me on the way and did everything he should do. The carpets look great!

We had no issues during the process. All went very well and we are satisfied with the finished work.

This was the third time James cleaned our carpets. He always does an excellent job. I will use SERVPRO again as long as I have James do the job.

I am very pleased with the completed work. Dave went above and beyond with the job!

For someone who has had multiple disasters, I can say that working with SERVPRO has been truly wonderful!

It makes me feel very happy, loved & cheerful knowing that so many people are willing to give up their time & money to help us with food, money & donations. I am so blessed to have so many people to be so generous & give us nice things.

Thank you from the bottom of our hearts. It is really hard to be in a children's home at Christmas. God bless you for all you do for the children.

Joe and Ron were terrific.They were very professional, they always let me know exactly what was going on, and they did everything how they said they were going to do it. They really were terrific. Upper management should definitely know how great they were.

I am very, very pleased with the way the project has gone. I am also very happy with how Ken has handled everything.

I am very pleased with how everything looks! The communication has been great and everyone has been so helpful!

I loved working with Scott. He does a fantastic job and is very professional.

James did my carpet cleaning and he was great. He was very nice and polite. He did such a good job on the carpets.

I am very happy with the work. They had to dodge a few raindrops, but all still went very well. Everything looks good and they did a great job.

Todd was my estimator and he does a great job. I really want to thank him so much for his professionalism and guidance.

Josh and Tim couldn’t have been more polite and professional. I am sure I won’t have any issues with what they did to remove the mold.

James was prompt, courteous, and helpful. His work assured me we could let our son finally sleep in his bedroom tonight! Thank you!