Recent Posts

Steps to Take After Fire Damage

5/20/2019 (Permalink)

Even if a fire in a home or business is contained to one floor, the damage from the fire may affect other floors of the building as well. Soot and smoke can travel throughout the structure leaving a trail of damage behind. If the damage is not handled properly, long-term effects can result, adding to an already stressful situation.

After contacting SERVPRO of Northeast Cincinnati there are a couple of steps you can take to help avoid further damage to your property. First of all, keep movement throughout the building to a minimum. This will help avoid tracking the soot throughout other areas of the building. And secondly, place clean towels or linens on the carpeted traffic areas. Realizing that there will be some movement within the building during the restoration process, this will help prevent additional soiling.

The SERVPRO of Northeast Cincinnati fire technicians are highly trained and well-equipped to handle the cleanup and care of your home or office building and its contents following a fire incident. Before attempting to clean the fire damage yourself, contact us for your fire restoration needs. CLICK HERE to learn more!

SERVPRO O NORTHEAST CINCINNATI TO OFFER CONTINUING EDUCATION COURSE

5/14/2019 (Permalink)

We are hosting a Greater Cincinnati Insurance Board continuing education insurance credit course entitled, “In’s & Out’s of the CGL Policy” This seminar will cover the various aspects of the Commercial General Liability policy. It will review definitions, policy structure, insuring agreement, exclusions, coverages, coverage triggers, and duty to defend. ISO forms will be used as the basis of the presentation. One of the most frequent problem areas is the idea that a contractual requirement to add an additional insured to an insurance policy is the same as a contractual hold harmless or indemnification agreement. While both clauses frequently appear in the same contract, they are separate and distinct from one another. The recent Oio Supreme Court decision about faulty workmanship of subcontractors will also be discussed.

The instructor for this course is Tom Ryan, AIC and it is approved for 3 credit hours in OHIO and KENTUCKY. The course will take place at our Cincinnati, Ohio location at 2115 Schappelle Lane, Cincinnati, OH on Tuesday, May 21, 2019. from 12:30pm to 3:30pm.

CLICK HERE for more information and to register!

SERVPRO OF NORTHEAST CINCINNATI TO OFFER CONTINUING EDUCATION COURSE

5/9/2019 (Permalink)

We are hosting a Greater Cincinnati Insurance Board continuing education insurance credit course entitled, “UM/UIM Coverage Issues with Tom Ryan, AIC.” This seminar will review Uninsured and Underinsured coverage and policy provisions of the Personal Automobile Policy. It will discuss how to properly interpret the uninsured/underinsured motorist coverages and provisions. Topics include: who is a family member, definition of occupying a vehicle, stacking, emotional injuries, co-ownership of a vehicle, intentional acts, and more.

The instructor for this course is Tom Ryan, AIC and it is approved for 3 credit hours in OHIO and KENTUCKY. The course will take place at our Cincinnati, Ohio location at 2115 Schappelle Lane, Cincinnati, OH on Tuesday, May 21, 2019. from 8:30am to 11:30am. Breakfast will be provided!

CLICK HERE for more information and to register!

When Thunder Roars...

5/6/2019 (Permalink)

Spring and summer are the prime seasons in our area for thunderstorms and severe weather. According to ready.gov, there are important steps that can be taken to prepare for storms, survive during storms, and be safe after storms.

PREPARE:

  • Sign up for your community’s alert system
  • Identify sturdy buildings nearby that can be used for shelter
  • Cut down or trim trees that could potentially fall on your home

SURVIVE:

  • Seek shelter in a sturdy building during a severe storm
  • Pay attention to weather reports and alerts
  • During a storm, unplug appliances and other electrical devices
  • Avoid flooded roadways

BE SAFE:

  • Listen to reports for whether it’s safe to go outside
  • Watch for fallen power lines and trees

Storms can hit quickly and unexpectedly, leaving a trail of damage behind. SERVPRO of Northeast Cincinnati is available 24 hours a day, 7 days a week to provide emergency service. Our technicians respond quickly to restore properties affected by water damage and flooding, storm damage, fire damage, and mold damage.

Protect Your Business with an Emergency Ready Plan!

4/22/2019 (Permalink)

Studies show that after experiencing a disaster like a fire, tornado, or flood, many businesses never reopen or if they do survive, will shut down within 2 years following the disaster. As a business owner or manager, pre-planning ensures that emergency resources are available to you when you need them. This is why it is essential to have an emergency response plan and partner in place. Our professionals at SERVPRO of Northeast Cincinnati can help you put an emergency plan in place that will help protect your business from disaster.

With the SERVPRO Emergency Ready Plan, SERVPRO of Northeast Cincinnati becomes an important part of your disaster response plan by meeting with building administrators to collect site-specific information to ensure readiness should disaster strike. This information includes building layout, electrical, equipment and water protocols, etc.

By developing a SERVPRO Emergency READY Profile for your business, you minimize business interruption by having an immediate plan of action. Knowing what to do and what to expect in advance is the key to timely mitigation and can help minimize how water and fire damage can affect your business.

CLICK HERE to learn more about the SERVPRO Emergency READY Profile!

Need a New Roof? Here are Tips to Help Avoid a Scam...

4/8/2019 (Permalink)

Due to its critical role of keeping the elements out, the roof of a property is one of its most important components. So when repair is needed, there is no time to waste! Unfortunately, because of this, the roofing industry is very prone to scammers that prey on those that are desperate for roofing work. Understanding the signs of roofing scams and doing a little extra research can help prevent falling victim to a scammer! Here are different types of roofing scams and some helpful tips to avoid them:

Types of Roofing Scams:

  • Recommending Unnecessary Repairs – New roof or just repairs?
  • Inadequate Repair Work – The actual damage is often below the surface and cannot be seen once work is completed.
  • Overcharging
  • Disappearing Down Payment – The roofing company requires a down payment to begin and then never returns to do the work.
  • Fluctuating Bid – The initial bid is low but when work begins unexpected costs or unforeseen problems arise.

Tips to Avoid Roofing Scams:

  • Speak to multiple contractors before hiring one. Be sure to compare recommended repairs, completion times, and costs.
  • Ask friends, neighbors, and family for recommendations.
  • Make sure all estimates and contracts are in writing.
  • Be cautious when providing down payments before work begins or at least before materials are dropped off.
  • Don’t sign until your insurance company has inspected the roof.

If the roof of your property is damaged and needs to be repaired or replaced, act quickly to avoid interior water or mold damage! And if you find water or mold damage, SERVPRO of Northeast Cincinnati is Here to Help!

We Believe in the Importance of Ongoing Training

3/25/2019 (Permalink)

SERVPRO has been in the mitigation and restoration industries since 1967 and understands that professional training is critical to success in the industry. For that reason, not only is training offered at the regional level, in 1992 SERVPRO developed a National Training Center to teach valuable skills to franchise owners and insurance industry employees.

Training Opportunities within the SERVPRO System

Employee Certification Training is a self-paced program designed for franchise employees that covers topics like Fire Restoration, Crew Training, Water Restoration, and Carpet and Upholstery Cleaning. Certification is awarded at course completion.

New Franchise Training is available for new franchise owners as well as franchise employees. This 15 day in-house training program is held at the corporate training facility and covers all aspects of Fire Restoration, Water Restoration, Carpet and Upholstery Cleaning and Mold Mitigation.

SERVPRO also offers e-Learning. This web-based program is an on-going self-paced training program with video presentations and support materials. A knowledge test is given at the end of each training session to ensure a true understanding of the materials.

SERVPRO is an approved IICRC Training School that offers year-round classes. These classes cover categories including, Fire Restoration, Water Restoration, Carpet Cleaning, Upholstery Cleaning, and Applied Structural Drying.

And finally, SERVPRO offers both credit and non-credit courses for insurance agents and adjusters, real estate professionals and franchise staff. These programs are designed to improve knowledge of emergency mitigation.

SERVPRO understands the importance of improving the knowledge base of franchise owners, crew members and others involved in the restoration process. For that reason, training opportunities are always encouraged and made available to those working in the SERVPRO system.

Continuing Education: We are hosting a class on April 4th!

3/18/2019 (Permalink)

SERVPRO of Northeast Cincinnati is offering a free continuing education insurance credit course. This course is for 3 credit hours in OHIO / KENTUCKY and will be held at our SERVPRO of Northwest Cincinnati location at 2115 Schappelle Lane, Forest Park, Ohio, 45240 on April 4, 2019 from 8:30am to 11:30am with registration beginning at 8:00am. Please note that 100% attendance is required to be eligible to receive the CE credits!

The premise for this course is that although we may have solid ethical foundations and usually make rational ethical decisions, ethical lapses are likely to come when we are stressed, angry, upset or worried. We will explore what “Ethics” is by participating in group activities that will help with understanding and making ethical decisions.

For more information and reservations, contact Meg O’Brien, SERVPRO of Northeast Cincinnati at 513-614-1047 or email at mobrien@hartkes.com.

Course Number: C10183-KY, 37868-OH

Types of Hail Damage

3/11/2019 (Permalink)

Hail is a form of solid precipitation that consists of balls of ice called hailstone and occurs during severe storms. According to the National Storm Damage Center, hail causes approximately $1 billion in damages per year in the United States to homes, buildings, cars, and crops.

Types of Hail Damage

Roof Damage – When hail storms hit, the most common damage to homes and buildings is to the roof. When the roof damage goes undetected or unrepaired, more damage can occur to the home or building as water leaks through the roof and into the walls.

Window and Siding Damage – Often high winds accompany hailstorms causing the hail to fall at angles. When this happens, windows and siding can crack which also leads to the threat for additional water damage to the home.

Automobile Damage – The glass, plastic and metal surfaces of vehicles are particularly susceptible to damage from hail. Dents in the metal or cracks in the windshield glass are common occurrences in hailstorms.

Steps to Minimize Hail Damage

There are a few steps that one can take to minimize hail damage.

Close Curtains or Blinds – Closing the window treatments can help prevent the wind from blowing broken glass into the interior of the building.

Park in Garage – To protect vehicles, park inside a garage or under a carport.

New Roof – If replacing your roof, consider using impact-resistant materials to help avoid future hail damage.

Hailstorms can be extremely destructive to commercial or residential buildings, especially roofs. If you are caught in a hailstorm and suspect that you have damage, SERVPRO of Northeast Cincinnati provides 24 hour emergency restoration services including board ups and roof tarps. We respond quickly to prevent further damage to your property!

Just call SERVPRO of Northeast Cincinnati 513-530-9688

SERVPRO and the PGA Tour

2/25/2019 (Permalink)

Did you know that SERVPRO is a sponsor of the PGA Tour? We are very proud to be designated as the official cleanup and restoration company of both the PGA Tour and the Champions Tour! We are excited that for the upcoming 2019 schedule, SERVPRO will have brand presence at the following events:

  • Farmers Insurance Open, January 24-27 San Diego, CA
  • Chubb Classic February 11-17 Naples, FL
  • THE PLAYERS Championship March 14-17 Ponte Vedra Beach, FL
  • Valero Texas Open April 4-7 San Antonio, TX
  • ShopRite LPGA Classic June 3-9 Galloway, NJ
  • American Family Insurance Championship June 15-23 Madison, WI
  • Wyndham Championship August 1-4 Greensboro, NC
  • THE NORTHERN TRUST August 8-11 Jersey City, NJ
  • PURE Insurance Championship September 24-29 Pebble Beach, CA
  • The RSM Classic November 15-18 Sea Island, GA

So, for all the golf lovers either attending or tuning in to these great events, be sure to look for signs of SERVPRO!