Recent Posts

We Believe in the Importance of Ongoing Training

3/25/2019 (Permalink)

SERVPRO has been in the mitigation and restoration industries since 1967 and understands that professional training is critical to success in the industry. For that reason, not only is training offered at the regional level, in 1992 SERVPRO developed a National Training Center to teach valuable skills to franchise owners and insurance industry employees.

Training Opportunities within the SERVPRO System

Employee Certification Training is a self-paced program designed for franchise employees that covers topics like Fire Restoration, Crew Training, Water Restoration, and Carpet and Upholstery Cleaning. Certification is awarded at course completion.

New Franchise Training is available for new franchise owners as well as franchise employees. This 15 day in-house training program is held at the corporate training facility and covers all aspects of Fire Restoration, Water Restoration, Carpet and Upholstery Cleaning and Mold Mitigation.

SERVPRO also offers e-Learning. This web-based program is an on-going self-paced training program with video presentations and support materials. A knowledge test is given at the end of each training session to ensure a true understanding of the materials.

SERVPRO is an approved IICRC Training School that offers year-round classes. These classes cover categories including, Fire Restoration, Water Restoration, Carpet Cleaning, Upholstery Cleaning, and Applied Structural Drying.

And finally, SERVPRO offers both credit and non-credit courses for insurance agents and adjusters, real estate professionals and franchise staff. These programs are designed to improve knowledge of emergency mitigation.

SERVPRO understands the importance of improving the knowledge base of franchise owners, crew members and others involved in the restoration process. For that reason, training opportunities are always encouraged and made available to those working in the SERVPRO system.

Continuing Education: We are hosting a class on April 4th!

3/18/2019 (Permalink)

SERVPRO of Northeast Cincinnati is offering a free continuing education insurance credit course. This course is for 3 credit hours in OHIO / KENTUCKY and will be held at our SERVPRO of Northwest Cincinnati location at 2115 Schappelle Lane, Forest Park, Ohio, 45240 on April 4, 2019 from 8:30am to 11:30am with registration beginning at 8:00am. Please note that 100% attendance is required to be eligible to receive the CE credits!

The premise for this course is that although we may have solid ethical foundations and usually make rational ethical decisions, ethical lapses are likely to come when we are stressed, angry, upset or worried. We will explore what “Ethics” is by participating in group activities that will help with understanding and making ethical decisions.

For more information and reservations, contact Meg O’Brien, SERVPRO of Northeast Cincinnati at 513-614-1047 or email at mobrien@hartkes.com.

Course Number: C10183-KY, 37868-OH

Types of Hail Damage

3/11/2019 (Permalink)

Hail is a form of solid precipitation that consists of balls of ice called hailstone and occurs during severe storms. According to the National Storm Damage Center, hail causes approximately $1 billion in damages per year in the United States to homes, buildings, cars, and crops.

Types of Hail Damage

Roof Damage – When hail storms hit, the most common damage to homes and buildings is to the roof. When the roof damage goes undetected or unrepaired, more damage can occur to the home or building as water leaks through the roof and into the walls.

Window and Siding Damage – Often high winds accompany hailstorms causing the hail to fall at angles. When this happens, windows and siding can crack which also leads to the threat for additional water damage to the home.

Automobile Damage – The glass, plastic and metal surfaces of vehicles are particularly susceptible to damage from hail. Dents in the metal or cracks in the windshield glass are common occurrences in hailstorms.

Steps to Minimize Hail Damage

There are a few steps that one can take to minimize hail damage.

Close Curtains or Blinds – Closing the window treatments can help prevent the wind from blowing broken glass into the interior of the building.

Park in Garage – To protect vehicles, park inside a garage or under a carport.

New Roof – If replacing your roof, consider using impact-resistant materials to help avoid future hail damage.

Hailstorms can be extremely destructive to commercial or residential buildings, especially roofs. If you are caught in a hailstorm and suspect that you have damage, SERVPRO of Northeast Cincinnati provides 24 hour emergency restoration services including board ups and roof tarps. We respond quickly to prevent further damage to your property!

Just call SERVPRO of Northeast Cincinnati 513-530-9688

SERVPRO and the PGA Tour

2/25/2019 (Permalink)

Did you know that SERVPRO is a sponsor of the PGA Tour? We are very proud to be designated as the official cleanup and restoration company of both the PGA Tour and the Champions Tour! We are excited that for the upcoming 2019 schedule, SERVPRO will have brand presence at the following events:

  • Farmers Insurance Open, January 24-27 San Diego, CA
  • Chubb Classic February 11-17 Naples, FL
  • THE PLAYERS Championship March 14-17 Ponte Vedra Beach, FL
  • Valero Texas Open April 4-7 San Antonio, TX
  • ShopRite LPGA Classic June 3-9 Galloway, NJ
  • American Family Insurance Championship June 15-23 Madison, WI
  • Wyndham Championship August 1-4 Greensboro, NC
  • THE NORTHERN TRUST August 8-11 Jersey City, NJ
  • PURE Insurance Championship September 24-29 Pebble Beach, CA
  • The RSM Classic November 15-18 Sea Island, GA

So, for all the golf lovers either attending or tuning in to these great events, be sure to look for signs of SERVPRO!

The American Red Cross Offers Smartphone App

2/11/2019 (Permalink)

The American Red Cross has designed a great, new smartphone app designed to give users instant access to very valuable information. The app presents the user with lifesaving first aid instruction as well as helpful disaster preparedness information. The idea behind the app is that by having this useful information at the fingertips of millions of people, many lives will be saved.

The app includes videos and interactive quizzes. And to make learning more fun, users who take the quizzes can earn badges to share on social media and boast about their new lifesaving expertise!

Some highlights of the new app include:

  • Every day scenario first aid instructions
  • Emergency event instructions and 9-1-1 call button
  • Shareable badges unlocked with interactive quizzes
  • Videos and animations to make learning more fun
  • Disaster preparedness tips for severe weather situations like hurricanes and tornadoes

This new app is free and available to all iPhone and Android users. To learn more, CLICK HERE to visit the American Red Cross website!

SERVPRO of Northeast Cincinnati are Experts in Commercial Property Restoration

1/28/2019 (Permalink)

According to the U.S. Fire Administration – Federal Emergency Management Agency, from 2009 to 2011, fire departments responded to about 86,500 nonresidential building fires in the United States. These fires resulted in $2.6 billion in property losses which accounted for 22 percent of the total dollar loss from all fires (residential and nonresidential).  Because nonresidential fires include commercial properties, these fires can lead to a significant economic impact on communities due to lost jobs and closed businesses.

Fire damage can be devastating for a business property. In addition to the fire and smoke damage, water damage can also occur due to the efforts of firefighters and sprinkler systems. Many times, after suffering a fire loss, businesses are forced to temporarily shut down. And in some instances, the damage is so devastating that the business in unable to recover and closes permanently. Commercial restoration presents different challenges. SERVPRO of Northeast Cincinnati has the training and expertise in both commercial fire and commercial water restoration and understands that every hour spent restoring a business to pre-fire condition is an hour of lost revenue and productivity. We offer 24 hour emergency service to businesses in Montgomery, Blue Ash, Symmes, and other surrounding Cincinnati communities. We respond quickly to mitigate the damage and manage the project through to completion in order to get the business back up and running as quickly as possible.

So if your business experiences a fire loss emergency, call SERVPRO of Northeast Cincinnati for immediate response. We are a trusted leader in the fire and water restoration industry and we will work tirelessly to get you back to business.

513-530-9688

Keep the Critters Out of the Firewood & Your Home!

1/14/2019 (Permalink)

There is nothing more relaxing than cozying up near a warm, crackling fire on a cold winter day. A wood-burning fireplace, in the comfort of your own home, presents the perfect setting to snuggle up and read a book, to watch movies and create cozy memories with friends and loved ones. But firewood, while being the fuel behind your relaxing fire, is also attractive to insects as a source of food and shelter. So it’s possible that you might just be welcoming a few unwanted guests, hitching a ride on the firewood, right into your home!

KEEP PESTS OUT OF YOUR FIREWOOD!

There are a few ways you can discourage insects from camping in your firewood and then riding into your home.

  • Store Wood a Good Distance from your Home: In the cold months, it is very tempting to store the wood pile close to your home, or even inside your home. Avoid this! Insects love to hide out in the pile, and keeping it close or inside your home is an open invitation.
  • Cover your Wood Pile: Wet firewood attracts insects. So it is important to protect firewood from the elements and let it dry. Use a tarp or cover on your firewood.
  • Elevate your Firewood: It is very difficult to keep wood dry if it is lying on the ground. Find a way to elevate your pile by using some sort of support or firewood holder.
  • First in First Out: If you always use the wood that is placed on the top of the pile, the old, unused wood at the bottom will make a perfect home for pests. Make sure all the wood gets used regularly by rotating your pile.
  • No Pesticides: While it is tempting to treat bug-infested wood with pesticides, this actually does more harm than good. Pesticides will cause the insects to burrow deeper into the wood to escape. Additionally, if you burn wood treated with pesticides, harmful chemicals will release into the air and cause a health risk.
  • Make two trips: Who likes to run outside in the cold every time you need another log for the fire? While it’s convenient to carry in the extra wood all at once, this invites pests into your home. Leaving wood lying inside your home could result in the bugs joining your party! Avoid this by only bringing in what you need and make another trip when it’s time.

A peaceful fire in your wood-burning fireplace is a great way to stay warm and relax during the cold winter months. Avoid the threat of inviting insects into your home by taking these precautions when using and storing your firewood!

Continuing Education Course on February 1st, 2019

1/7/2019 (Permalink)

SERVPRO of Northeast Cincinnati is offering a free continuing education insurance credit course entitled, “Ethics.” This course is for 3 credit hours in OHIO / KENTUCKY and will be held at our SERVPRO of Northwest Cincinnati location at 2115 Schappelle Lane, Forest Park, Ohio, 45240 on February 1st, 2019 from 8:30am to 11:30am with registration beginning at 8:00am. Please note that 100% attendance is required to be eligible to receive the CE credits and that breakfast will be provided!

The premise for this course is that although we may have solid ethical foundations and usually make rational ethical decisions, ethical lapses are likely to come when we are stressed, angry, upset or worried. We will explore what “Ethics” is by participating in group activities that will help with understanding and making ethical decisions.

For more information and reservations, contact Meg O’Brien, SERVPRO of Northeast Cincinnati at 513-614-1047 or email at mobrien@hartkes.com.

Happy New Year from SERVPRO of Northeast Cincinnati!

12/31/2018 (Permalink)

Ringing in the New Year means new resolutions for many, such as living healthier lives, dropping bad habits or developing better organizational skills. Our goal at SERVPRO of Northeast Cincinnati is to have a team of quality people that will always provide excellent customer service to help our clients in their times of need. Our New Year’s resolution is to be committed to continuing to improve on the services we provide. We strive for 100% customer satisfaction. We know that by staying up to date on the latest techniques, equipment and resources, we will be ready for whatever happens. With open minds and continued training we will become even more efficient at making it “Like it never even happened.”

Happy New Year from SERVPRO of Northeast Cincinnati! We hope 2019 brings success, happiness, and prosperity!

Christmas Wishes from SERVPRO of Northeast Cincinnati!

12/24/2018 (Permalink)

During the holiday season, our thoughts turn gratefully to those that have helped make our accomplishments a reality. We understand that our success in the mold, water, and fire damage restoration industry would not be possible without teamwork. Our dedicated colleagues in the restoration industry, our great team of committed employees, and our trusting customers are all a crucial part of our successes. We truly appreciate the efforts of all those that we work with on a daily basis to help our customers in their times of need. We would like to take this time to say thank you for your continued loyalty and consideration throughout this past year. We sincerely wish that you find peace, joy, hope, and happiness today and in the new year ahead!

Merry Christmas from your friends at SERVPRO of Northeast Cincinnati!