Recent Posts

SERVPRO of Northeast Cincinnati to Offer Continuing Education Course on 1/28/20

1/20/2020 (Permalink)

We are offering a free continuing education insurance credit course entitled, “Ethics.” This course is for 3 credit hours in OHIO / KENTUCKY and will be held at our Cincinnati, Ohio location at 2115 Schappelle Lane, Cincinnati, Ohio, 45240 on January 28th, 2020 from 8:30am to 11:30am with registration beginning at 8:00am. Please note that 100% attendance is required to be eligible to receive the CE credits and that breakfast will be provided!

The premise for this course is that although we may have solid ethical foundations and usually make rational ethical decisions, ethical lapses are likely to come when we are stressed, angry, upset or worried. We will explore what “Ethics” is by participating in group activities that will help with understanding and making ethical decisions.

For more information and reservations, contact Meg O’Brien at 513-614-1047 or email at mobrien@hartkes.com.

Course Number: C10183-KY, 37868-OH

Tips to Help Avoid Frozen Pipes

1/13/2020 (Permalink)

As we experience the cold, winter months, the risk for frozen pipes increases. And burst pipes is one of the most common causes of water damage to properties during the winter.

Pipes most at risk for freezing are those located in the unheated interior spaces of a property such as basements, attics, and garages. Luckily, there are steps that can be taken to help keep the pipes warm, the water running, and your property dry!

  • If there are water supply lines in the garage, always keep the garage doors closed.
  • In order to keep warmer air circulating around the pipes, open kitchen and bathroom cabinet doors.
  • Let the cold water slowly drip from the faucets.
  • If you plan to be away during the cold months, keep the heat on and set the temperature to no lower than 55 degrees F.
  • Add insulation to attics, basements, and crawl spaces.

Experiencing water damage can be very stressful and, depending on the extent of the damage, also very costly. It is important to be aware of the common causes of water damage and take steps to alleviate the risks as much as possible.

If you find yourself with a water damage situation in your property, SERVPRO of Northeast Cincinnati is always here to help. CLICK HERE to learn more about the steps of the water damage restoration process.

Happy New Year from SERVPRO of Northeast Cincinnati!

1/1/2020 (Permalink)

New Year’s Day often means a fresh start and new resolutions for many. One important resolution, that could actually save lives, is to commit to being better prepared for emergencies.

Having a plan in place in case of disasters like storms, fires or floods can help save lives and the American Red Cross offers a few suggestions to help prepare your family or business in the case of an emergency.

First of all, put together an emergency kit for the home or the office. Suggested items to include in the kit are flashlights, non-perishable food and water, battery powered radio, extra batteries, first-aid items and extra cash.

Secondly, talk with family members or co-workers about what to do in the event of an emergency. Plan what to do if you are separated and choose a meeting place. Practice escaping your home or office twice a year. And don’t forget to include your pets in the plan!

And lastly, learn about the risks most prevalent to your area. For example, are earthquakes, tornadoes or hurricanes common in your area? Find out how to receive information from local officials in the event of an emergency. Learn first aid techniques so that you can respond before help arrives.

So, this year, make emergency preparation a part of your New Year’s resolutions and help protect the ones that you love! Stay safe in 2020! Be prepared!

Happy New Year from SERVPRO of Northeast Cincinnati!

SERVPRO of Northeast Cincinnati to Offer Continuing Education Course

12/30/2019 (Permalink)

We are excited to be hosting an upcoming Greater Cincinnati Insurance Board continuing education insurance credit course! The class is entitled, “Business Ethics and Values with Lyle Rupp.” This seminar will provide information on ethical business and insurance practices. It will address ethical topics that an agent would face in his or her day-to-day insurance work. Due diligence and fair consumer practices will be examined in the context of accepting personal responsibility in selecting and presenting products. The topic of legal versus moral values and their impact on the reality of ethics will also be presented.

This course is approved for 3 credit hours in OHIO and KENTUCKY and it will take place at our Cincinnati, Ohio location at 2115 Schappelle Lane, Cincinnati, OH on Tuesday, January 7th, 2020 from 8:30am to 11:30am.

CLICK HERE to find out more information and to register!

Merry Christmas from SERVPRO of Northeast Cincinnati!

12/25/2019 (Permalink)

All of us at SERVPRO of Northeast Cincinnati would like to take this time to express our sincere gratitude for those that make our success possible. We know that our accomplishments and achievements in the property restoration industry would not be possible without our dedicated employees, hard working colleagues in the restoration industry, and our trusting customers. We truly appreciate the efforts of all those that we work with day in and day out to help our customers in their time of need. We would like to say thank you for your continued loyalty and support. We truly appreciate working with you and our sincere wish is that you find peace, joy, hope, and happiness now and in the new year ahead!

Merry Christmas!

SERVPRO of Northeast Cincinnati

Holiday Travel Tips

12/16/2019 (Permalink)

Are you traveling during the holiday season? Many experience stress during the hustle and bustle of the holidays due to traveling during winter storms, heavy traffic or crowded airports. But taking steps to help cope with situations that may arise can help get you to your destination calmly. Travelchannel.com has provided the following tips to help you survive.

HOLIDAY TRAVEL TIPS

  • Do Your Research: Plan alternative routes when traffic gets overwhelming. Maybe there is a more scenic route that might take a little longer but has less traffic. When flying, be sure to check the airline’s restrictions ahead of time. Know the fees for carry-on luggage and checked bags.
  • Stay Connected: Load your smartphone with all the latest travel apps before leaving home. There are apps to provide updates on flights, airport lines, cheapest gas, cleanest bathrooms, etc. You name it and there’s probably an app for that!
  • Pack Light: If possible, avoid checking bags at the airport altogether.
  • Ship the Gifts or Give Gift Cards: For lighter travel, ship your gifts ahead of time or give gift cards.
  • Travel on Off-Peak Days: The day before the holiday is always the most highly traveled. Try traveling on the actual holiday to avoid crowds and traffic.
  • Travel Early or Late in the Day: Flights that leave early in the day are on-time more often. And avoid heavier traffic on the highways by traveling by car through the night.

Busy holiday travel is much easier to cope with if it is expected and planned for accordingly. While the hectic crowds and stress may not be completely avoided, one can definitely overcome the challenges by considering these tips when planning travel. Happy Holidays from SERVPRO of Northeast Cincinnati!

Maintain HVAC System to Limit Risk of Poor Air Quality

12/2/2019 (Permalink)

Over time, HVAC systems can get dirty and then potentially circulate dust, pollen, mold, or other contaminants throughout a home or business. This risk for poor air quality makes it important to have the HVAC system routinely inspected and maintained.

The SERVPRO of Northeast Cincinnati professionals can inspect HVAC systems and make recommendations about the best way to address air quality concerns. Maintaining the HVAC system not only provides cleaner air to breathe, but it saves money by allowing the system to run more efficiently. It can also help eliminate odors as well as reduce the potential for mold growth.

Make it a priority to have your HVAC system and ductwork routinely inspected. Call us at 513-530-9688 or CLICK HERE to learn more about how SERVPRO of Northeast Cincinnati can help!

We Wish Everyone a Happy Thanksgiving!

11/27/2019 (Permalink)

We would like to take this time to express our appreciation to our valued customers as well as our talented and dedicated employees.

To our customers…We understand that when you reach out to us for help, most of the time it is when you are experiencing difficult and stressful times. We are truly grateful for the trust and confidence that you place in us to help you through these times and return your life to normal. Homeowners, business owners, agents, and adjusters…we are thankful for your trust in us to handle the job right!

To our employees…We greatly appreciate your hard work and commitment. Whether you are in the office or out in the field as a water or fire technician, we are grateful that you are willing to put in long hours day after day in messy situations in order to help families and businesses get their lives back in order. We admire your willingness to continually learn and grow in order to improve our services to our customers. We realize that our successes would not be possible without you!

Happy Thanksgiving!

SERVPRO of Northeast Cincinnati

We Specialize in Restoring Contents Damaged by Fire

11/18/2019 (Permalink)

When a fire occurs in a home, the damage is not always contained to the immediate area of the fire. Conversely, smoke and soot travel throughout the property, leaving a trail of damage behind. We, at SERVPRO of Northeast Cincinnati, understand that the personal belongings in a home are treasures of life that represent hard work and accomplishments. We know that the value of photographs, books, and other life mementos cannot be measured. That is why our fire technicians specialize in restoring contents damaged by fire and keep a "restore" versus "replace" mentality during the restoration process. After a fire, they take extra care to clean and restore the contents of the home to preloss condition.

In caring for the contents of a property after a fire, our technicians have expertise in:

  • Contents Restoration
  • Move Outs / Pack Outs
  • Electronic Cleanup
  • Document / Photograph Drying
  • Contents Claim Inventory Service

Our fire technicians know that a home fire is a very stressful situation for a homeowner and they strive to provide excellent customer service by working efficiently and professionally.

Subtle Signs of Water Damage

11/4/2019 (Permalink)

Water damage can be a major headache for a property owner. From the actual damage it causes, to the structure and contents of the property, to the expense of the mitigation process, it can cause a major disruption in the lives of anyone having to deal with it. And the longer a water leak goes unnoticed, the worse the damage can be. So, it is very important to always look for subtle signs of a water problem.

Signs to Look For:

  • Blistering or bubbling paint on walls, ceilings, and baseboards
  • A loose sink faucet or a laminate counter top that is detaching
  • Floors with buckling hardwood planks or loose tiles
  • Drywall and ceilings with yellow or brown stains
  • A musty scent

If you come across any signs that there may be a water issue at your property, don’t delay in getting it inspected and the problem resolved. Quicker action results in less damage and less costs. SERVPRO of Northeast Cincinnati responds 24 hours a day, 7 days week. Give us a call…We are Here to Help! 513-530-9688