Recent Posts

Happy New Year 2021!

12/30/2020 (Permalink)

New Year’s Day often means a fresh start and new resolutions for many. One important resolution, that could actually save lives, is to commit to being better prepared for emergencies.

Having a plan in place in case of disasters like storms, fires or floods can help save lives and the American Red Cross offers a few suggestions to help prepare your family or business in the case of an emergency.

First of all, put together an emergency kit for the home or the office. Suggested items to include in the kit are flashlights, non-perishable food and water, battery powered radio, extra batteries, first-aid items and extra cash.

Secondly, talk with family members or co-workers about what to do in the event of an emergency. Plan what to do if you are separated and choose a meeting place. Practice escaping your home or office twice a year. And don’t forget to include your pets in the plan!

And lastly, learn about the risks most prevalent to your area. For example, are earthquakes, tornadoes or hurricanes common in your area? Find out how to receive information from local officials in the event of an emergency. Learn first aid techniques so that you can respond before help arrives.

So, this year, make emergency preparation a part of your New Year’s resolutions and help protect the ones that you love! Stay safe in 2020! Be prepared!

Happy New Year from SERVPRO

Storm Damage leads to Water Issues

12/30/2020 (Permalink)

When a homeowner is faced with a water damage situation in his home, he often wonders if the carpet and padding can be saved. When SERVPRO of Northwest Cincinnati is called for water restoration services, there are factors that the water technicians consider to help determine if the carpet and padding is salvageable.

Upon arriving to the site, the technicians will identify the category and classification of the water damage to ensure that the property is restored following industry guidelines. The level of contamination of the water helps determine whether or not the carpeting and padding can be saved.

There are three categories or classifications for floodwaters: Category 1, Category 2, and Category 3.

Category 1 is considered to be clean, non-contaminated water. It may come from overflowing tubs, leaky faucets, or broken pipes. In most instances of category 1 floodwater, the carpets and padding can be dried and restored.

Category 2 floodwater is classified as gray water. It is considered dirty water and it may result from malfunctioning washing machines or dishwashers for example. If the carpet has been wet for less than 48 hours, it can sometimes be restored. However, for category 2 floodwater, the padding is usually replaced.

Category 3 floodwater or black water is considered hazardous because it contains dangerous contaminants. Black water can come from instances like sewage backups and toilet overflows. In cases of black water floods, the carpeting and padding should be removed, disposed of and replaced.

The SERVPRO technicians are experts in water restoration. They have the knowledge and expertise to inspect any situation and make professional decisions as to the appropriate restoration process to use.

Frozen Pipes

12/30/2020 (Permalink)

During the cold months, we often see water damage situations as a result of frozen and bursting pipes. If you turn on your faucet, and only a trickle of water comes out, a frozen pipe may just be the culprit. If you suspect that you have a frozen pipe, care must be taken when thawing, because if the pipe has already burst, water will flood your home. If the pipe has burst, it is important to turn off the water at the main shutoff valve.

If the water is still running and the pipe has not yet burst, there are steps that can be taken to try to thaw the pipe.

  1. Turn on the faucet. As you heat and thaw the pipe, you want the water to be able to flow through.
  2. Using an electric heating pad wrapped around the pipe, an electric hair dryer, or a portable space heather, apply heat to the frozen section of the pipe. Apply the heat to the pipe until full water pressure is restored.
  3. Check all other faucets in the home for potentially frozen pipes.

If it’s too late and you end up with a burst pipe and water damage in your home, remember that SERVPRO is available 24 hours a day to provide emergency service!

Dont neglect furnace maintenance

12/30/2020 (Permalink)

With the cold, winter months among us, now is the time to make sure your home heating system is working properly. Like most things, safe and efficient operation is a function of regular maintenance and check-ups. There are several things you can do to keep your heating system in top working condition.

  1. Clean or replace the filter: A clogged filter causes the furnace to work much harder and deliver less heat!
  2. Make sure blower doors are replaced.
  3. Check the systems belts: Replace any belts that are worn or cracked.
  4. Check and make sure vents in the home are clear.
  5. Ensure that the exhaust flue to the outside of the home is clear.

These are just a few tips to help maintain a home’s furnace system. But regular maintenance and periodic checkups by a licensed heating professional are also beneficial for your furnace to remain efficient. Don’t wait until it is too late and risk having a break down when you need your furnace the most!

Frozen Pipes during cold months

12/30/2020 (Permalink)

Frozen pipes can be a messy and expensive issue. Extremely cold temperatures of the winter months create a substantial risk for burst or frozen pipes. Being prepared and informed may help minimize the risk of frozen pipes and prevent extensive damage and repairs.

The American Red Cross provides several preventative measures to help reduce the chances for freezing pipes:

  • Drain water from swimming pools and sprinkler supply lines.
  • Remove, drain, and store outdoor hoses.
  • Consider insulating exposed water pipes.
  • Open cabinet doors to allow for warmer air to circulate around the pipes.
  • Let cold water drip from the faucet that is served by the exposed pipes.

The American Red Cross also provides suggested steps if frozen pipes are suspected:

  • Keep the faucet open. As the pipes begin to thaw, the running water will help melt the ice.
  • Apply heat to the frozen area of the pipe using a hair dryer, heating pad, etc. until full water pressure is restored.

Following these suggestions can reduce the risk for frozen or bursting pipes and subsequent water damage. However, if you experience a water damage, SERVPRO of Northwest Cincinnati is always here to help!

Frozen Pipes during cold months

12/30/2020 (Permalink)

Frozen pipes can be a messy and expensive issue. Extremely cold temperatures of the winter months create a substantial risk for burst or frozen pipes. Being prepared and informed may help minimize the risk of frozen pipes and prevent extensive damage and repairs.

The American Red Cross provides several preventative measures to help reduce the chances for freezing pipes:

  • Drain water from swimming pools and sprinkler supply lines.
  • Remove, drain, and store outdoor hoses.
  • Consider insulating exposed water pipes.
  • Open cabinet doors to allow for warmer air to circulate around the pipes.
  • Let cold water drip from the faucet that is served by the exposed pipes.

The American Red Cross also provides suggested steps if frozen pipes are suspected:

  • Keep the faucet open. As the pipes begin to thaw, the running water will help melt the ice.
  • Apply heat to the frozen area of the pipe using a hair dryer, heating pad, etc. until full water pressure is restored.

Following these suggestions can reduce the risk for frozen or bursting pipes and subsequent water damage. However, if you experience a water damage, SERVPRO of Northwest Cincinnati is always here to help!

Are you prepared for an office emergency?

12/30/2020 (Permalink)

Are you prepared for an emergency at the office?

Do you…

  • …have an evacuation plan in the event of a fire?
  • …know where the nearest emergency exit is located?
  • …have someone appointed to provide direction in the event of an evacuation?
  • …practice fire drills at least once a year?
  • …know to take the stairs instead of the elevator during disasters?
  • …realize that you should move away from windows during a tornado?
  • …have specific plans for disasters common to your location? (ie. Earthquakes)
  • …have strategies to deal with power outages?
  • …have a plan to handle computer network failures?

The safest workplaces are those that plan ahead and prepare before an emergency ever strikes. Take a moment now to evaluate your emergency preparedness at work. Putting just a little time and thought into preparation now can improve your safety later if you find yourself in an emergency at work.

Steps to safety at the office

12/30/2020 (Permalink)

Accidents often happen at the office that could be prevented with just a little common sense! Slips and falls frequently cause injury at the office and a little thought and care could help prevent this.

For example:

  • Before sitting down at your desk, check behind you to make sure your chair hasn’t rolled away!
  • If you are carrying something, don’t stack things up so high that you can’t see directly in front of you!
  • Proceed with caution if the floor is wet or slippery!
  • Don’t read or text while walking!
  • Hold the handrail when using stairs!
  • When carrying larger items like boxes, use the elevator!
  • Close desk and file drawers before walking away to avoid tripping over them!
  • Wipe up spills or wet floors in order to prevent slipping!
  • Keep floors and aisles clear of electrical cords.

While it may seem easy to follow these tips, often times a hectic day at work can lead to rushing or just overlooking the small things that can be dangerous! Just slowing down a little bit to ensure safety can definitely save time in the future!

Electronics during a water damage

11/30/2020 (Permalink)

Have you ever experienced the nightmare of dropping your cell phone in the toilet or the kitchen sink or the swimming pool…watching in dismay as the phone, in what seems like slow motion, tragically plummets to its death?  But why does this mean death for the cell phone? And why, in some cases, does it seem like at first the phone survives, only to have it die a few days after the accident? What exactly happens to electronics when water damage strikes?

Corrosion is the breaking down or destruction of a material, especially a metal, through a chemical reaction. The most common form of corrosion is rusting, which occurs when iron combines with oxygen and water. The corrosion process can begin in just a couple of hours after the incident or it can take a few days to set in, giving you the false sense that your device miraculously survived the submersion. Humidity levels, the severity of the water damage, and how long the device was under water can all affect how fast corrosion occurs.

Cleaning the corrosion on a damaged electronic device should be done with caution. And in most cases, it’s probably best to leave it for the professionals. But if you decide to attempt the cleanup yourself, hzo.com suggests several helpful tips:

  • Always remove any batteries or power connectors first. This not only prevents harm to you, but also prevents any short-circuiting to the device. By doing this, you will also be exposing extra connectors that may already have corroded, so exercise caution.
  • Look for any white or green “crusty” areas on the device, especially on the battery connectors, charging ports, SIM card connectors, or any other major metal connectors on the device.
  • Use cotton swabs and a cleaning solution such as isopropyl alcohol, baking soda and water, or even vinegar to clean corrosion. Gently apply the solution to the affected area and wipe back and forth until the corrosion is removed. If necessary, leave some of the solution on the corroded area and wipe it off later.
  • Dry your device with a soft cloth or a hair dryer on a cool setting- do not use heat to dry out your device. Make sure your device is dried extremely well before attempting to replace the battery and turn the device on. Any water left in the device could cause additional water damage.

When your home is affected by a water damage situation, many times your larger electronics, like TVs and computers, are damaged as well. The corrosion process occurs with these items in the same way as with your cell phone. The SERVPRO of Northwest Cincinnati water technicians understand that the key to restoring electronics is to take prompt action to prevent further damage. Our technicians will coordinate the restoration of your electronics and ensure that they will be cleaned and inspected by a qualified electronics technician.

Green means commercial clean

11/30/2020 (Permalink)

SERVPRO is proud to be a part of the EPA’s Design for Environment (EPA/DFE) initiative! This initiative is designed to encourage the use of environmentally friendly or “Green” Cleaning products for all cleaning tasks, thus making our environment a safer place to live!

SERVPRO cleaning technicians use a Green Clean product for carpet and upholstery cleaning, all surface cleaning and window cleaning. The Carpet and Upholstery cleaner is a “one product does all” cleaner. The All-Surface cleaner is designed for any surface that can be wiped or mopped such as walls, ceilings, countertops, floors, etc. And the Window Cleaner is an environmentally friendly alternative to traditional glass cleaner. These cleaning products are all safe and non-toxic.

SERVPRO understands the potential harm to the environment that harsh cleaning chemicals can cause. We are always looking for ways to reduce these effects and improve our cleaning processes for the betterment of the environment!